Terms & Conditions

TERMS & CONDITIONS

Last Updated: 24 July, 2025

Welcome to www.meayurv.com (“Website”), owned and operated by Marvell Exports (“Company,” “we,” “us,” or “our”). The brand MeAyurv is operated under Marvell Exports.

By accessing, browsing, or purchasing from this Website, you (“User,” “Customer,” or “you”) acknowledge that you have read, understood, and agree to comply with these Terms & Conditions. If you do not agree, please discontinue using the Website.



1. LEGAL BUSINESS INFORMATION

  • Legal Business Name: Marvell Exports
  • Brand Name: MeAyurv
  • Registered Address:
    F-41, Orchid Green Society, Shahibaug, Ahmedabad – 380004, Gujarat, India.
  • Dispatch Address:
    F-6, Abhishek Estate-1, Near Asarva Overbridge, Asarva, Ahmedabad – 380016, Gujarat, India.
  • GST Number: 24BJRPJ1989A1Z3
  • Email: info@meayurv.com / info@marvellexports.in
  • Phone: +91 91044 06634

All invoices are issued under Marvell Exports and are GST-compliant.



2. DEFINITIONS

  1. “Company” / “We” / “Us” / “Our” – Refers to Marvell Exports, the legal entity operating this Website.
  2. “Website” – Refers to www.meayurv.com, including all pages, products, and services offered.
  3. “User” / “Customer” / “You” – Any individual accessing, browsing, or purchasing through the Website.
  4. “Products” – Ayurvedic herbal powders, fruit & vegetable powders, DIY skin and hair care powders, and herbal wellness blends sold under the MeAyurv brand.
  5. “Order” – Purchase made by you through the Website.
  6. “Third-Party” – External service providers such as payment gateways, courier partners, and analytics tools.


3. ELIGIBILITY TO USE

  1. You must be 18 years or older to use or purchase from the Website.
  2. By placing an order, you confirm that:
    • You are legally competent under the Indian Contract Act, 1872.
    • All information provided is true, complete, and accurate.
  3. If purchasing on behalf of an organization, you confirm you have authority to bind the organization to these Terms.


4. ACCOUNT REGISTRATION & SECURITY

  • You may browse the Website without an account, but placing an order may require valid email/phone details or account creation.
  • You are responsible for:
    • Keeping login credentials confidential.
    • All activities conducted under your account.
  • Marvell Exports / MeAyurv shall not be liable for unauthorized account use due to your negligence.


5. PRODUCTS & MEDICAL DISCLAIMER

  • Our products are Ayurvedic and herbal wellness products designed to support general health and skincare.
  • They are not intended to diagnose, treat, cure, or prevent any medical condition.

Consultation: Please consult a qualified healthcare practitioner before use, especially if:

  • Pregnant or breastfeeding.
  • Having pre-existing medical conditions or under medication.

Individual Results: Results may vary based on lifestyle, diet, and body constitution.

No Liability:

  • We are not responsible for allergic reactions, side effects, or misuse of products.
  • Perform a patch test before external application.

DIY & External Use Products: Use strictly as directed.



6. PRICING & PAYMENT TERMS

  • Pricing:
    • Prices are in Indian Rupees (INR) and include GST unless stated otherwise.
    • Prices and offers may change without prior notice.
  • Payment Methods: Payments are processed via secure Shopify-integrated gateways (UPI, credit/debit cards, wallets, net banking).
  • Payment Information Security:
    • We do not store or process any credit/debit card details.
    • All transactions are handled by secure third-party processors.
  • Invoices: GST-compliant invoices are issued with each order.


7. SHIPPING & DELIVERY

  1. Orders are processed within 1–3 working days after payment confirmation.
  2. Dispatch & Delivery:
    • Orders ship from Asarva, Ahmedabad – 380016, Gujarat, India.
    • Estimated delivery: 3–7 working days (within India).
    • Delays due to courier partners or force majeure events are beyond our control.
  3. Ownership and risk transfer to you upon dispatch.
  4. Incorrect address: Reshipping costs apply; refunds (if any) exclude shipping charges.
  5. Orders returned after failed delivery attempts may be canceled.


8. RETURNS, REFUNDS & CANCELLATIONS

  • Non-Returnable: Products once opened, used, or tampered with cannot be returned.
  • Eligible for Refund/Replacement only if:
    • Wrong product delivered.
    • Product is damaged or defective.
  • To File a Claim:
    • Email info@meayurv.com within 48 hours of delivery.
    • Provide clear photos & unboxing video as proof.
  • Refunds: Approved refunds processed within 7–14 working days to original method.
  • Cancellations: Allowed only before dispatch. Not possible post-shipping.
  • Fraud Prevention: False claims may result in account suspension.


9. CUSTOMER REVIEWS & TESTIMONIALS

  • Reviews and testimonials are individual opinions.
  • Marvell Exports / MeAyurv does not verify or endorse reviews.
  • We are not liable for decisions made based on testimonials.


10. INTELLECTUAL PROPERTY RIGHTS

  • All content, designs, logos, and trademarks are owned by Marvell Exports / MeAyurv.
  • Unauthorized reproduction, modification, or commercial use is prohibited and may lead to legal action.


11. PROHIBITED ACTIVITIES

You shall not:

  • Engage in fraudulent or abusive transactions.
  • Copy, distribute, or reverse-engineer Website content.
  • Post defamatory, obscene, or unlawful content.
  • Attempt unauthorized access to Website systems.


12. THIRD-PARTY LINKS & SERVICES

  • Website may contain third-party links.
  • We are not responsible for content or privacy practices of such websites.
  • Accessing them is at your own risk.


13. LIMITATION OF LIABILITY

  • We are not liable for:
    • Indirect, incidental, or consequential damages.
    • Side effects, allergic reactions, or product misuse.
    • Delays or loss from third-party services.
  • Our maximum liability is limited to the amount paid for the product.


14. INDEMNIFICATION

You agree to indemnify and hold harmless Marvell Exports / MeAyurv from any claims arising from:

  • Violation of these Terms.
  • Misuse of products or Website.
  • Violation of applicable laws.


15. FORCE MAJEURE

We are not liable for failure to perform obligations due to events beyond our control, such as natural disasters, strikes, pandemics, or technical failures.



16. GOVERNING LAW & JURISDICTION

  1. These Terms are governed by the laws of India.
  2. Disputes are subject to the jurisdiction of courts in Ahmedabad, Gujarat, India.
  3. Parties will attempt amicable resolution or arbitration before litigation.


17. AMENDMENTS

We may update or modify these Terms at any time without prior notice. Continued use of the Website implies acceptance of updated Terms.



18. CONTACT US

Marvell Exports (MeAyurv)
F-41, Orchid Green Society, Shahibaug, Ahmedabad – 380004, Gujarat, India.
F-6, Abhishek Estate-1, Asarva, Ahmedabad – 380016, Gujarat, India.
GST: 24BJRPJ1989A1Z3
Email: info@meayurv.com / info@marvellexports.in
Phone: +91 91044 06634