Privacy Policy
PRIVACY POLICY
Last Updated: 24 July, 2025
This Privacy Policy describes how Marvell Exports (“Company,” “we,” “us,” or “our”), operating under the brand MeAyurv, collects, uses, processes, and protects your personal information when you visit or make a purchase from www.meayurv.com (“Website”).
We respect your privacy and are committed to protecting your personal data. By using this Website, you consent to the practices described in this Policy.
1. LEGAL BUSINESS INFORMATION
- Legal Business Name: Marvell Exports
- Brand Name: MeAyurv
- Registered Address: F-41, Orchid Green Society, Shahibaug, Ahmedabad – 380004, Gujarat, India.
- Additional Place of Business (Dispatch Address): F-6, Abhishek Estate-1, Near Asarva Overbridge, Asarva, Ahmedabad – 380016, Gujarat, India.
- GST Number: 24BJRPJ1989A1Z3
- Email: info@meayurv.com / info@marvellexports.in
- Phone: +91 91044 06634
This Privacy Policy is published in accordance with Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
2. INFORMATION WE COLLECT
When you interact with our Website, we may collect the following information:
A. Personal Information (Provided by You)
- Full Name
- Email Address
- Mobile Number
- Billing & Shipping Addresses
- GST Details (if applicable for B2B orders)
B. Payment Information
- We DO NOT collect or store any credit/debit card or net banking details.
- All payments are processed via secure, PCI-DSS compliant third-party payment gateways integrated with Shopify.
C. Automatically Collected Information (Technical Data)
- IP Address, Browser type & version, Device type, and Operating System
- Pages visited, Time spent on pages, and Referring websites
D. Cookies & Tracking Technologies
- We use cookies, pixels, and similar technologies for:
- Session management
- Analytics (Google Analytics, Shopify Analytics)
- Personalized product recommendations & advertisements
- You may disable cookies in your browser, but some Website features may not function properly.
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
- Order Fulfillment & Delivery
- Processing and shipping orders
- Generating invoices & GST compliance
- Customer Support
- Responding to your queries and complaints
- Marketing & Promotions (only with your consent)
- Sending promotional emails, SMS, or WhatsApp messages
- You can opt out anytime by emailing us or using the unsubscribe link.
- Improving Website Functionality
- Analyzing browsing behavior to improve user experience
- Fraud Detection & Legal Compliance
- Preventing fraudulent transactions and complying with legal obligations
4. SHARING OF INFORMATION
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share limited information with:
- Logistics & Courier Partners – Name, address, and phone number for delivery purposes.
- Payment Gateways – For secure transaction processing.
- Analytics & Marketing Tools – Such as Google Analytics or Facebook Pixel, for performance tracking (non-identifiable aggregated data).
- Legal Authorities – If required under applicable law, court order, or government request.
All third-party partners are required to maintain strict confidentiality.
5. DATA SECURITY
- We implement SSL encryption, secure servers, and firewalls to protect your data.
- While we take reasonable precautions, no method of transmission over the Internet is 100% secure, and you use the Website at your own risk.
- In case of a data breach, we will notify you via email or Website notification, as required under Indian IT laws.
6. DATA RETENTION
- We retain your personal data only as long as necessary for:
- Fulfilling your orders
- Tax, accounting, and legal compliance
- Once the retention period expires, we securely delete or anonymize your information.
7. USER RIGHTS
You have the right to:
- Access & Correct Data – Request a copy or correction of your personal data.
- Withdraw Consent – Opt-out of promotional communications anytime.
- Request Deletion – Ask for permanent deletion of your personal information, subject to legal & tax compliance requirements.
To exercise these rights, email info@meayurv.com.
8. CHILDREN’S PRIVACY
Our Website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. THIRD-PARTY LINKS & EXTERNAL WEBSITES
Our Website may contain links to third-party websites. We are not responsible for:
- The content, privacy practices, or services of third-party websites.
- Users are advised to review third-party privacy policies before interacting with them.
10. INTERNATIONAL USERS
Although we primarily operate in India, if you are accessing our Website from outside India, your information will be processed in accordance with Indian laws.
11. LIMITATION OF LIABILITY
Marvell Exports / MeAyurv shall not be liable for:
- Unauthorized access due to your negligence (e.g., password sharing).
- Data breaches caused by third-party service providers (payment gateways, couriers, etc.).
Our liability, if proven, is limited to the extent permitted under applicable Indian law.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Updated policies will be posted on this page with the “Last Updated” date. Continued use of the Website implies acceptance of the updated policy.
13. GRIEVANCE OFFICER
As per the Information Technology Act, 2000 and Consumer Protection (E-commerce) Rules, 2020, the Grievance Officer for MeAyurv is:
Name: Mona
Email: info@meayurv.com
Phone: +91 91044 06634
Complaints will be acknowledged within 48 hours and resolved within 30 days as per legal requirements.
14. CONTACT US
For privacy-related concerns, please contact:
Marvell Exports (MeAyurv)
F-41, Orchid Green Society, Shahibaug, Ahmedabad – 380004, Gujarat, India.
F-6, Abhishek Estate-1, Asarva, Ahmedabad – 380016, Gujarat, India.
Email: info@meayurv.com / info@marvellexports.in
Phone: +91 91044 06634